Telephone

<< Click to Display Table of Contents >>

 

Telephone

Phone support is available on weekdays. When calling, users must have their computer nearby, and executing Elipse Water. Users must also have all available documentation, along with the following information:

Product version

Product key

Hardware configuration, such as CPU, memory, and network, among others

Operating system

Error messages, if available

Name, company, and telephone or fax number

A brief description about this problem and its circumstances

A brief description about all attempts to solve this problem

 

Please call the following numbers:

Headquarters: (+55 51) 3346-4699

Taiwan: (+886 7) 323-8468

Was this page useful?