Telephone

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Telephone

Phone support is available weekdays. When calling, users must have their computer nearby, and executing Elipse Power. Users must also have all available documentation, along with the following information:

Software version

Product key

Hardware configuration (CPU, memory, network, etc.)

Operating system

Error messages, if available

Name, company, and telephone or fax number

A brief description about this problem and its circumstances

A brief description about all attempts to solve this problem

 

Please call the following numbers:

Headquarters: (+55 51) 3346-4699

Taiwan: (+886 7) 323-8468

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