Elipse Software has several ways to help and answer doubts. Documentation sources include the Online Help, the User's Manual and the website (www.elipse.com.br), where users can find various information, including downloads for the most recent version, in addition to Elipse Knowledgebase (kb.elipse.com.br), containing articles about Drivers, Elipse F4, E3, Elipse Power, and Elipse SCADA, among others. Yet, if users cannot find a solution to a specific problem in the documentation, they can contact Technical Support at e-mail suporte-br@elipse.com.br.