<< Click to Display Table of Contents >>   Reproduce the Problem

Reproducing a problem is the first step to solve it. Once users can reproduce a problem, they can start finding solutions for it. The following questions may give users more insight into the problem:

 

Does this problem occur with only one application?

Users may want to try another application to check if they can reproduce the problem. If they cannot reproduce it with other applications, think about what is specific about this application.

 

Does this problem occur with only one machine?

If it does, it may be related to system configuration. Try using a different video driver, or even modifying system configurations to check if this problem persists. It is advisable to have a machine with configurations not much different from the average.

 

Which E3 version is in use?

Users can check software version by opening the About E3 Studio item on Help menu. Applications generated in older versions are fully compatible with recent ones. However, applications generated in recent versions cannot be edited or executed in older versions.

 

Under which circumstances does this problem occur?

Does the amount of available memory affect this problem?

How about other programs executing on the operating system?

Is there enough disk space available?