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Alarms do not display in an E3Alarm. Why is this happening?

 

Possible Causes

To check an E3Alarm configuration, verify if the server name is correctly configured. Another possibility is the existence of more than one Alarm Server in a Domain, which can cause trouble. Another error situation would be a filter configured for a non-existent Alarm Area.

 

Solution

Make sure that there is only one Alarm Server in this Domain, and that all Alarms are correctly configured. Also check if this configured Area exists.

 

How can I create a filter for two or more Areas in an E3Alarm?

First, group these Areas into a main Area. Then, use names with the same characters at the beginning. Example: ALM1MEC, ALM1ELE, ALM2MEC, ALM2ELE, etc.

 

How do I acknowledge Alarms with a double-click?

Enable the Acknowledge Alarm option, located in the properties of the desired column in an E3Alarm, on Columns tab.